A TRIO of North East hotels are toasting success after being named among the top 25 in the UK.
Staybridge Suites and Jesmond Dene House in Newcastle and Rockliffe Hall in County Durham feature in Trip Advisor’s Travellers’ Choice Hotels Awards.
The website identified the most outstanding properties worldwide in the categories of Top Hotels, Luxury, Bargain, Service, Small Hotels and B&Bs, and it was the chart of the UK Top 25 hotels that highlighted the three from the region.
The list is calculated from the millions of reviews and opinions given on the 650,000 hotels featured on the popular website.
The region’s winners were delighted to rank so highly, noting that praise from customers is valued higher than commendations from within the industry.
Staybridge Suites scored highest in the North East, coming 21st.
The 128-bedroom building, on Buxton Street, near City Road, sets itself apart from other hotels by offering self-catering facilities in all rooms, meaning it welcomes everyone from couples on weekend breaks to corporate guests who stay for several months.
General manager Lisa Crocker said: “We’re elated. We all work tirelessly to provide top-class services to our guests. There are some top players in the rest of the list so we are very happy indeed.
“It’s first-hand experience from our guests who have said how they feel about us that’s led to this, which is very important to us.”
Rockliffe Hall, in Hurworth-on-Tees, came 22nd in the list, beating Le Manoir aux Quat’Saisons – Raymond Blanc’s two- Michelin-starred restaurant and hotel in Oxfordshire.
Nick Holmes, managing director of Rockliffe Hall, said: “Every year more and more hotels open or update their offering, making the marketplace ever more competitive.
“We’re very proud that people are talking about us enough to help us become highly-rated amongst travellers around the world. After all, we’re a relatively small hotel and we’ve only been around three years.
“What’s more, it helps put the North East on the tourist map, a very important part of our region’s development.”
Jesmond Dene House came 25th. Managing director Peter Candler said: “Trip Advisor is the biggest travel website worldwide with millions of users, so we take it very seriously and at Jesmond Dene House we are obviously very pleased with where we ranked.”
There are some top players in the rest of the list so we are very happy indeed