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Secret Diner Review: Miller & Carter, Mosley Street, Newcastle

Steak-based meal fails to impress Secret Diner They're "having a laugh" at Miller & Carter, reckons Secret Diner, but not because they're a comedy duo

Miller & Carter restaurant in Newcastle
Miller & Carter restaurant in Newcastle

The name sounds like a music hall comedy duo: Miller & Carter. Or perhaps it’s supposed to evoke an image of rustic charm: the miller and the carter, dropping in for a tankard of ale on their way home from the harvest.

In fact, harvesting is pretty close to the truth. Miller & Carter is part of the mega-corp responsible for the Harvester chain, with its “iconic Harvester salad cart free with every main meal”.

Mitchells and Butlers, also culpable for Toby Carveries, Vintage Inns, Browns and O’Neills, have 35 Millers and Carters in their portfolio, serving a million steaks a year.

They’ve now taken a building on the corner of Newcastle’s Mosley Street and kitted it out with red furniture and a cool lighting rig. This is a restaurant with ambition: “elegant steakhouses with elegant interiors that are a cut above the rest”, it says on the website. A cut above a Harvester, presumably.

The cuts are mainly ‘prime’ beef. As the etched glass above my banquette declared, it’s all “for the love of steak”.

“30-day aged,” the menu said. “Hand-cut by our master butchers, £22.50 for fillet”. “This will be a disaster,” said Mrs Diner.

It started well enough. Friendly, efficient staff, comfy seating. Shame about the napkins.

They weren’t just paper, they were cheap paper. You notice these things when you’re about to pay £40 for a three-course meal and house wine is £5.15 for a small glass of Argentinian Malbec. The wine was good, though: as I say, it started well enough.

The menu has lots of steak, but other dishes too, and there’s a £10.95 two-course offering until 6.30pm (5pm at weekends), but as this is largely steak-free, we went for the whole shebang.

Lemon grass and chilli king prawns, although not quite fluffy enough to deserve the name tempura, were crispy and plump, without any discernible lemon grass or chilli, but with sweet chilli jam that wasn’t as gloopy as Mrs Diner had predicted. They were draped with dying peashoots.

Fillet steak from Miller & Carter
Fillet steak from Miller & Carter

The scallops were hopeless. Black pearl, they said, which means the American side of the Atlantic: sweet and nutty, if you don’t overcook them. They were overcooked, then plonked, rather than arranged, on cauliflower mush like something Heinz might bottle for babies. Around them were dots of more mush, in this case “grilled vegetable tartare” (does this mean raw or grilled? – no, it means mushy) on the plate. Another dying pea sprig was cast on top.

I tried, unsuccessfully, to cheer up my scallops with a small glass of something new: a Pinot Grigio/Riesling concoction from Brazil. It cost £5.60 and tasted of metal and lime. It was replaced by more Malbec.

Then to risotto, which was described as “spring onion, asparagus and pea, topped with a deep-fried poached egg and grilled vegetable tartare (again)”. They forgot the vegetable gloop, and also the spring onion (unless these were the tiny dark green dust particles I spied amongst the peas).

They’d added one asparagus spear, chopped into small pieces. nd there on top, a battered egg. The idea, of course, is that the egg stays runny until you cut into it, then it flows lusciously all over the risotto, which otherwise only tastes of rice and pea, for it was made with flavourless stock. I made an incision and nothing happened. The egg was hard-fried.

But then to the raison d’être for our trip: fillet steak.

The meat was cooked beyond the medium rare I’d ordered, and tasted of iron. It was my own fault: I should have read the menu properly. Thirty-day aged, it said in big letters. But the small print revealed: “dry and wet aged”.

I apologise to those who know this, but there’s a huge difference between ‘dry’ and ‘wet’ ageing. Hung properly, a beef carcass loses a pound of moisture a day, while the bacteria in the air helps the meat’s enzymes break down the muscle to create tender, succulent steak.

As the water evaporates, the flavour gets more intense until, by about 35 days, a good fillet steak should be dark purple in colour, soft as butter, and almost cheesy in scent. This makes it expensive, of course, for you buy meat by the pound, and after a month of dry ageing a steak will have lost a third of its weight, though gained immeasurably in flavour.

Miller & Carter hang their carcasses for only one week, scarcely long enough to get over the shock, then they butcher and pack them into vacuum-sealed bags.

The meat’s own enzymes can still tenderise, but effectively this meat is aged in its own blood. The result? No weight loss, but an iron taste.

Meanwhile, as it cooks, the water that should have evaporated flows out. That’s why people on TripAdvisor say their steak was juicy: they mean watery.

But if this steak was poor, that’s nothing compared with what accompanied it.

An unmelting blob of “parsley butter” sat on top like a wart. On the side was something indescribably awful called “onion loaf”, together with a warm tomato sprayed with balsamic drizzle. Then, in honour of the Harvester salad cart, there was a wedge of iceberg lettuce in a wooden bowl heaped with a “Stilton & blue cheese dressing”, presumably featuring blue cheese that isn’t Stilton.

Worst of all, indeed possibly the worst thing I have tasted for years, was a little bowl of “béarnaise sauce”.

I sniffed at it and prodded it with my fork.

It didn’t move or smell like béarnaise, but it reminded me of something familiar. Then it came to me: Dulux Ivory emulsion paint. That was it, spot on, exactly the colour and consistency when you open the tin. So I tasted it.

Now I’ve never tasted Dulux emulsion paint, but I’d wager it must come pretty close to this béarnaise sauce.

Apart from the tiniest flavour of tarragon at the back, it tasted synthetic and utterly ghastly.

It was quickly replaced with “Calvados peppercorn”. This was watery brown gravy with dry, green peppercorns. It too was inedible, so I gave up.

Dessert was sticky toffee pudding, served with a single spoon and a paper napkin.

Elegant? Hardly. Miller & Carter may not be a comedy duo, but they’re certainly having a laugh.

Secret Diner’s verdict (out of 5 stars)

Food 1

Service 4

Ambience 3

Miller & Carter
Mosley Street
Newcastle upon Tyne

0191 261 2028


I write with an exciting new find!

Pizzeria Italia has opened at Four Lane Ends (actual address is Benton Park Lane) and is really worth a visit.

I would go so far as to say it’s as good as Cals Own (a bold statement, I know, but well earned).

The pizza here is as close to an authentic Italian pizza as I have had in Newcastle – thin, crisp crust, delicious tomato sauce and toppings.

It’s well worth a visit – there are a few scattered tables at the back of the shop and the owner is a delight to talk to about all things pizza.

Please let me know what you think.


Pete Robinson Smith

Dear Secret Diner,

(Re your reader who wants a place for a “men’s lunch” in Glasgow) I would highly recommend Waxy O’Connors on West George Street. Great food, good atmosphere, and has big screens for all the sports that six hungry men would appreciate.


Catherine Nicholson

(by email)

Do you agree with the Secret Diner’s verdict? Do you have a favourite restaurant you’d like him to visit?

Unless otherwise stated, the Secret Diner pays for his own meals and accepts neither bribes nor freebies, so his advice is always impartial. Restaurants have a right of reply.

You can email him direct at secretdiner@secretdiner.org, or send a tweet to @SecretDiner1.


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