Tyneside's Forfusion reach record £1.4m turnover and double workforce

The Wallsend-based technology services firm have secured major contracts with the likes of HMRC and Intu

Steven Forrest, CEO of Wallsend's Forfusion
Steven Forrest, CEO of Wallsend's Forfusion

Tyneside technology services outfit Forfusion have turned over a record £1.4m thanks to over 20 new contract wins with large clients.

The Cobalt Business Park-based unified communications firm, which currently employs 24, says turnover has increased turnover by 120% in the last 12 months.

Now, Forfusion are eyeing £2.5m turnover in their 2014/15 year - boosted by key new clients such as Metrocentre and Eldon Square owners, Intu; HM Revenues & Customs and Breakthrough Breast Cancer.

Launched in 2007 the firm specialise in telephone and internet connection infrastructure for larger corporates with disparately placed offices.

With services across voice connection, instant messaging, remote access and cloud computing, Forfusion have quietly built a loyal customer base of the seven years.

Since last August the firm has doubled its workforce, of which over half are based out of its Wallsend offices while the remainder operate remotely across the country, and worldwide.

A small team of staff are also dedicated to servicing government secure services contracts, from a satellite base in Gloucester.

While many of the firm’s clients are UK based, the team have delivered projects across the world - from South Korea to Nigeria.

Steven Forrest, Forfusion CEO, said: “Forfusion prides itself on excellent customer service.

“It’s no surprise we have a 100% customer retention rate since the company was co-founded in 2007 by myself, David Griffin (COO) and Ian Musgrave (CTO).”

Forfusion are soon to take on a business development manager, operating across the north, to drive business.

A senior source inside the company says more engineer jobs are likely to be on the way as the new contracts are bedded in.


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