Tech Notes column by Mark Isley

TODAY it is a major resource for driving innovation in businesses, so it’s hugely important to optimise it.

TODAY it is a major resource for driving innovation in businesses, so it’s hugely important to optimise it.

It’s tough work being an IT manager today. They have more responsibility than ever to lead their organisations toward the next technological innovations, and their organisations rely on them not only to understand new technologies, but also to understand how those technologies can be applied to supporting innovative business strategies.

More than ever, they must achieve smooth operations, even as they develop and implement strategies to achieve business goals – including higher profits.

And when they do upgrade or optimise their infrastructures and functions, they’re expected to continue operations without expensive downtime and development costs.

Three major trends have contributed to the pressing and ongoing need for IT departments to shift from their traditional technical focus to an approach that delivers optimal service to employees within their business:

Increased utilisation of IT to deliver innovative business services.

As IT becomes more responsible for the delivery of business services, there’s an increasingly visible link to the return on IT investments.

Greater availability of external IT providers. This trend is toward outsourcing with mature third party providers to achieve higher service levels at lower fixed costs.

The increased scope of IT responsibility as the business’s ability to generate revenue is negatively affected by IT downtime.

As a result of these trends, IT managers are facing pressure to satisfy the unrelenting business demand for new services, to support higher levels of business efficiency and resiliency and to offer an increased range of IT services. So what can they do about it? Optimise their IT.

IT optimisation means survival in this competitive marketplace, and achieving it requires viewing the entire infrastructure with a business eye. Optimisation allows each server to be used much more efficiently, giving more flexibility to the infrastructure.

Organisations are rapidly optimising their IT to reduce their hardware footprint and drive down the associated costs of power, cooling, support and administration of their systems, not to mention helping to meet the ‘green’ agenda.

While IT optimisation can have a profound impact on the success of your organisation, achieving the desired results can be challenging.

Although it can certainly bring tremendous benefits to organisations, it will take more than just a Friday afternoon to ensure that your optimisation and consolidation projects are truly successful.

As far too many IT managers will tell you, a poorly planned project will have your executives screaming, users threatening mutiny, and IT in the hot seat to quickly undo all the effort that went into the project in the first place.

Mark Isley is head of sales and marketing at Aspire Technology Solutions


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