A software firm has announced plans to take on 150 new staff as it continues to attract more big-brand clients.
Sunderland-based SaleCycle helps retailers recover lost sales from online shopping carts from customers who don’t complete purchases by contacting them through email and on-site messages.
Since setting up in 2010, the company, based in Rainton Bridge Business Park, has seen staff numbers rise from 10 in 2011 to 50 in 2013 as it expands to meet demand for its services from customers including Sony, Ralph Lauren, The Body Shop, Hertz and Lacoste.
The company, which also has offices in London, Singapore and the US, has recently launched a new service that sends customers who abandon their shopping cart while they are still on the website an instant message, helping some of their retail clients to double their online sales.
With global online sales set to top £1.4tn this year and more than 68% of would-be online sales not completed, the company has seen demand for their services rocket.