Business software and services company Sage has launched an initiative to strengthen ties with local businesses.
The aim is to help it to get closer to customers and learn first-hand the difference its products and services are making for business owners.
Sage’s inaugural Customer Focus Week, which runs until Friday, will see 18 customers set up stalls at the company’s Newcastle headquarters. It provides an opportunity for the businesses to promote their goods and services to Sage’s employees. Sage employs more than 1,200 people in the city.
Gary Young, of Sage UKI, said: “For more than 30 years Sage has been making it easier for people to run their business. In the UK alone, more than 830,000 business owners trust us with their firms, relying on our accounts and payroll software.
“We have only been able to earn their trust by listening to them and taking the time to understand how we can make running a business simpler.
“We are enormously proud of our work with our customers and want all our people to understand the challenges they face, and how we are able to help them. Customer Focus Week is a fantastic initiative and one that will deliver real benefit to the businesses involved and all our customers.”
Franchise owner Carolyn Sharpe from Newcastle-based Puddle Ducks for You, said: “Ever since we started using Sage in 2011 we’ve found their customer support to be first class – they’re an extension to my team.”