Sunderland-based telecoms and IT experts Rymote are confident a new product aimed at SMEs will significantly increase turnover.
The seven-month-old business, a spin off from larger IT outfit Affinity Systems, has launched ‘Trinity’, a product that allows SMEs remote access to its IT network and Voice-over-Internet Protocol telephone systems.
Venture capital-backed Rymote is aiming Trinity at companies with between five to 50 telephone users.
Previously the technology has only be available to larger corporates, but now the Sunderland Software Centre firm are hoping to create wealth amongst SMEs with Cisco technology.
Al Yong, Rymote managing director, said: “We’re bringing something unique to the market with Trinity. It’s giving SMEs a chance to get access networking that has been the preserve of much larger companies, until now.
“The Cisco market creates huge wealth worldwide and that’s why we’ve developed Trinity.
“I think the days of the old style IT company are gone, and that’s why Rymote has a chance to move into the space and gain market share.”
Rymote employs a team of five from its Sunderland base and has a turnover of £250k.
As well as providing a network, Trinity also includes a fully integrated telephone system, with calls running through the Internet rather than traditional telephone lines to deliver a better quality call, as well as increased security thanks to built-in encryption.
Other features include an instant messaging system, allowing employees to contact each other quickly and easily and a tracking system that highlights periods in which the network is coming under pressure, allowing companies to plan more effectively.
Al Yong, who is also chief executive officer of Affinity Systems, added: “Trinity is designed to significantly improve the flow of communication in small to medium sized businesses, making it easy for employees to access company files, share information with their colleagues and communicate outside of the business using a safe, secure collaboration suite.
“Previously, the price of a system like this would have been prohibitive to small businesses, so we developed this product to create an affordable, fully integrated solution that just works for small businesses.
“The interest we have had already in the product has been phenomenal, so we’re sure that it will be a big success.”
Rymote is one of only six North East businesses with Cisco Premier Partner status, meaning the company has met strict standards for networking competency, service, support and customer satisfaction set by Cisco.
Councillor Paul Watson, leader of Sunderland City Council, said that the business was a shining example of an innovative technology company, using its expertise in IT to make technology accessible to businesses in the city and beyond.
He said: “Rymote is one of a number of really innovative technology businesses that we have in the city, using their technical expertise to deliver cutting edge products and services to clients across the North East and beyond.
“Sunderland has built a national and international reputation as a hotbed of software and technology talent, and businesses like Rymote -based in our cutting edge new city centre hub, Sunderland Software Centre – are flying the flag for the area.”