IT and telecoms provider Advantex Network Solutions Ltd has landed work with North East car dealership Simon Bailes Peugeot to change the way customers browse models.
The Gateshead-based firm has already been working with Simon Bailes across the firm’s Northallerton, Guisborough and Stockton sites, to upgrade dealerships’ IT infrastructure and Wi-Fi connectivity for customers and staff.
Advantex’s work will help to usher in a new phase of automotive retailing at Simon Bailes, where customers interactively build their own cars. This second phase of work was secured off the back of successful internet-based telephony and data cabling project.
John Prescott, Advantex’s head of IT, said: “This exciting project will see touchscreen PCs installed and connected in their showrooms to enable customers to interactively select and build their own cars.
“The showrooms will be securely connected together to allow the Simon Bailes Peugeot teams to better communicate with each other, allowing staff to flexibly work anywhere with access to all their emails and documents.”
A third phase of work will see the expansion of the existing internet-based phone services (VoIP) to the Northallerton showroom and the ability to call from site to site to reduce telecom costs.
Managing director Simon Bailes said: “We’re currently undergoing a period of development and investing heavily in our operations systems so that we can continually provide the highest levels of customer service.
“Advantex is helping us to do exactly that and has been exceptionally proactive in developing our systems.
“This latest investment will allow us to move forward with our growth plans across our four sites and help to secure our capacity for growth and expansion as we ramp up to meet customer demand for new cars over the next few years.”
Elsewhere Advantex has secured work with Prudhoe-based pharmaceutical manufacturers The Special Laboratory. The suppliers of unlicensed medicines will upgrade Internet Protocol (IP) cameras, telecommunications, call recording and ICT support services over the next three years.
A three-year IT programme at hotel and restaurant Jesmond Dene House will also see Advantex install IT infrastructure and IP telecommunications systems.
The contracts follow a £750,000 North East schools contract, secured by Advantex earlier this year. The work is expected to boost the firm’s £4m turnover by 20% in the next year.
Director Stephen O’Connell said: “These contract wins, and others, signal the value of using us as a single source supplier of state-of-the-art technology and services.
“Our success has been achieved through sheer hard work, investing in skilled people and an on-going commitment to providing clients with a high quality, cost effective and proactive service.”
Advantex was established in 2002 and is an accredited Microsoft, Cisco and Mitel partner, providing a single source package.
The firm said its string of contract wins was likely to lead to 45 jobs over the coming months.