Monument Flooring lays down expansion plans

A family flooring business is laying down expansion plans to help it realise its organic growth potential having seen a big demand for its services just over a year after forming

The Monument Flooring team at Grey's Monument in Newcastle
The Monument Flooring team at Grey's Monument in Newcastle

A family flooring business is laying down expansion plans to help it realise its organic growth potential having seen a big demand for its services just over a year after forming.

Monument Flooring was set up by Trevor Duggan, of Gateshead, at the start of 2012 after 40 years in the carpet and floor-laying business which saw him work as a contractor fitting flooring for companies all over the world.

Sons Robert, 33, and 31-year-old Gary had worked alongside him since leaving school and both were given permanent roles in the new business, which has to date been an online-based operation to keep cost and waste to a minimum by ordering flooring to the customer’s exact measurements.

Clients are growing in the domestic and commercial sectors and have included Newcastle’s Royal Grammar School, Oxfam and Noble’s Amusements, helping turnover grow from the first year’s £130,000 to this year’s £170,000. Next year sales are forecast to rise by a further £10,000.

Now 18 months in, Duggan is keen to move into a permanent base and he has also taken on a new recruit, with plans to take on an extra member of staff every year.

Don Graham, 20, has been taken on after offering to help out when the team was a man down while fitting a carpet at his mum’s home.

He enjoyed the work so much he gave up his better-paid job as a car valeter to take up the offer of a floor-laying apprenticeship, which includes attending college in Ashington.

Managing director Trevor Duggan said: “We were really impressed with Don’s attitude and created the apprenticeship for him.

“Young people get a lot of criticism for their lack of initiative but Don’s willingness to help us out – and his enjoyment of the work – was proof that he would be a valuable addition to our team.

“Our business model was set up to provide a quick turnaround for customers. But as we’re expanding, we’re looking for premises with office and storage space.

“If business continues to grow at its current rate, we’re planning to create a new job every year.

“I set up Monument Flooring with the ethos of a traditional family business.

“My aim is to see it continue to grow and let my lads take over in the future.”

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