Healthy balance for out-of-hours provider Vocare Group with £20m growth

The North East’s largest GP out-of-hours healthcare provider, the Vocare Group, has smashed its £20m growth target after winning a new contract in Staffordshire

John Harrison, chief executive of the Vocare Group

The North East’s largest GP out-of-hours healthcare provider, the Vocare Group, has smashed its £20m growth target after winning a new contract in Staffordshire.

The new out-of-hours service, which is valued at £4m a year for three years, will serve a population of 720,000, operating in conjunction with the NHS 111 non-emergency service in the North, East and South of Staffordshire.

The move, which takes group turnover to £23m from £17.5m in less than 12 months, has resulted in the creation of Staffordshire Doctors Urgent Care, so far generating the recruitment of around 100 local GPs and a larger number of new support staff.

John Harrison, chief executive of the Vocare Group, said: “Obviously we are delighted to win the latest contract, but not just to be bigger for the sake of it.

“The growth we have experienced puts us in the fantastic position of continuing to add to our internal professional support services comprised of HR, governance, finance, IT and the very best in-house training for our clinical and non-clinical staff together with the ability to invest heavily in excellent facilities and equipment.

“We have added six new positions within our support services in the North East to assist the Staffordshire service.”

Vocare, the biggest part of which remains Northern Doctors Urgent Care, has invested more than £500,000 setting up the business.

Anyone wishing to express views on out-of-hours care is invited to attend public forums at Northumberland House, in Gosforth, on Friday, or at Crutes House, in Stockton-on-Tees, on August 3.

To register interest, call 0191 229 7442 or email governance department@nduc.nhs.uk

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