A DURHAM hairdresser has sights set on growth following heavy investment in staff training.
With over 35 years’ experience in hairdressing, Janet Maitland has developed her business from within and now employs 18 staff at her high-fashion Gilesgate and Hetton-le-Hole salons.
With two salons and a world-renowned training academy that has trained hundreds of apprentices since it opened in 2001, Janet Maitland Hair Excellence shows no sign of slowing and is now drawing up plans to open further state-of-the-art salons across County Durham. Janet said: “Business Link has been very supportive as the business has grown – identifying ideas and opportunities for growth. Having built the business on reputation, I’m extremely proud of my team’s achievements and now feel the time has come to expand confidently.”
She is a firm believer in continuous professional development, having recently invested £15,000 in a range of training courses for her staff, which has in turn led to the award of The Outstanding Group Success Award 2007 by the County Durham Lifelong Learning Partnership.
One of Janet’s stylists, Leanne McGough, also scooped The Outstanding Personal Success Award as well as Overall Learner of the Year 2007. With a structured training programme in place providing career development opportunities, Janet also encourages her staff to take sabbaticals and gain experience abroad.
Janet regularly visits fashion shows around the world and brings back the latest styles and techniques to share with her employees and having previously worked at City and Guilds she has a broad knowledge of training levels across the country and is passionate about raising hairdressing standards. Janet said: “With Business Link’s support we’re developing a website and looking to launch a magazine which will showcase the salon’s work. We’re always looking to develop the skills within the salons and for opportunities to develop the team to reinforce the salons’ position within the market and strengthen the team spirit.”
Dianne Watson, from Business Link, said: “Janet is committed to staff training and development and is willing to invest time and money in training to ensure her staff are trained to the highest standard. This investment has provided numerous benefits to the business, from a great working culture to staff retention and improved productivity.”