Aspire technology solutions has announced a contract to drive forward one of the UK’s best known motor retailers.
The Gateshead-based company has signed a deal with Benfield, the North East’s largest independent motor group, after a competitive tender process that involved nine national firms.
The total contract value is estimated at around £500,000 over three years and discussions have already taken place regarding additional services in 2015.
The deal will help Benfield achieve its aims to provide exceptional customer service across its dealership network, recognising the increasing need for greater internet bandwidth due to the growing use of hand-held devices such as iPads and tablets to enhance the customer experience in car sales and maintenance.
Gerard Murray, group finance director at Benfield Motor Group said: “This new contact with Aspire will enhance our sales and service experience for all our customers.
“In the digital age we are being faced with ever increasing demands to integrate hand-held devices to assist with our own internal processes and to aid our customers’ access to relevant applications to support their purchasing decision.
“It is important for our business that we increase our bandwidth provision with the implementation of a new highly resilient Wide Area Network (WAN) to ensure that we stay at the forefront of advances in the motor retail market and continually improve efficiency.”
Lewis Clemmet of Aspire added; “The Wide Area Network will mean that all of the Benfield sites are highly resilient and networked together for maximum efficiency.”