LAWYERS from Crutes Law Firm swapped the court room for the bus depot as they spent a day learning about the jobs of employees at one of its key clients.
Paul Hughes, partner at Crutes was joined at the Metrocentre coach park by Phil Mann and Chris Smith from the firm’s insurance department as the three received lessons in bus driving from instructors at Go North East.
Newcastle-based Go Ahead is one of the UK’s leading providers of passenger transport services and its North East service provider, Go North East, is the leading bus operator in the North of England.
Crutes’ lawyers, who have worked on behalf of the company for 10 years and have advised on a number of legal issues, including litigation and employment law, were eager to refresh their understanding of what is involved in driving a bus so that they can continue to offer up-to-date expert legal advice in insurance cases involving road traffic accidents.
It is the latest in a line of examples where lawyers from the firm have gone beyond the call of duty. Previously, Crutes lawyers went down one of their client’s mines to get to grips with health and safety procedures, spent a day on the factory floor learning about metal crushing equipment, and spent time on a building site learning about construction processes. Paul Hughes said: “Crutes has an exceptionally skilled and experienced team of lawyers, but we can only make use of this if we get to know our clients inside out.
“Having an awareness of what our client’s employees do can be invaluable, so it is important for us to come in and learn as much detail about it as possible.”
Go North East finance director, Colin McPherson said: “Crutes’ approach to bus driver training exemplifies their close understanding of our business. This has been instrumental in the success we have had in, for example, challenging fraudulent insurance claims.”
Go North East’s fleet of 660 buses and coaches provide local services in and around Newcastle, Gateshead, Northumberland, Durham, Teesside, Sunderland and surrounding areas.