A North East-based IT consultancy has announced two top-level appointments, strengthening its senior management team within its Managed Services division.
Mick Keeble and Oliver Plumpton have both joined Perfect Image, based on the Cobalt Business Park, North Tyneside, to grow the Managed Services arm of the business, which specialises in delivering tailored solutions and services to organisations across the UK, helping them to improve their businesses through the effective use of IT.
Andrew Robson, CEO of Perfect Image, said: “We have always offered our customers a true managed service. However, over the past 18 months, many of our customers who already benefit from this offering have suggested we take it to the wider market. The decision to grow and strengthen this division of the business has very much been customer-driven.
“I am delighted to welcome Mick and Oliver to the Managed Services team. With their combined experience and enthusiasm for a truly customer-centric approach to IT infrastructure and delivery, I have no doubt they will play integral parts in the further development of the division.
“As a team we have ambitious growth targets for the coming year and I am looking forward to seeing Mick and Oliver’s contribution to the ongoing success of the business.”
Mick joins Perfect Image as head of Managed Services with more than 20 years’ experience in the IT industry working for large firms across the region. Within his new role, Mick will be responsible for overseeing the growth and development of the division, strengthening relationships with existing clients and taking the company’s unique approach to consultative infrastructure and service delivery to new customers.
Oliver joins the Managed Services division as head of service delivery. With an MBA from Durham University, his role will see him manage all elements of compliance and implement best practice processes within the arm of the business, while safeguarding the sustainability and scalability of the offering as Perfect Image continues to grow, ensuring customers receive a first-class service.
Mr Robson continued: “Managed Services can mean different things to different people – even in the IT industry. For us at Perfect Image, it means providing a fully supported, end-to-end service across the full IT stack including applications, hardware networks and cloud solutions.
“It also means we continually assess our customers’ business needs, then select the right applications, software and infrastructure from a suite of world-class vendors such as Amazon Web Services (AWS) to ensure they get the most from their IT. It’s not a case of one-size-fits-all solutions, rather making sure the IT strategy is aligned to each individual business’s needs through a partnership approach with our suppliers.
“Our Managed Services division offers a full portfolio and takes a full life-cycle approach to identifying the right solutions for each individual scenario. With Mick and Oliver’s knowledge and specialist skills, I’m sure this arm of the business will continue to go from strength-to-strength.”
Mick and Oliver join Mark Jackson, who was appointed as sales manager of Managed Services last year. Together, Mark and Oliver will report to Mick, creating a three-strong senior management team within the division.
The new appointments take the total head count at Perfect Image to moe than 70 members of staff, with the company still actively recruiting for a number of different roles within the business.
Founded in 1991 as a provider of high-quality end-to-end IT services, Perfect Image has remained true to its aim, servicing a wide range of companies from blue chips to start-ups.
The team at Perfect Image works in partnership with its clients to design and deliver IT solutions, services and strategies to fulfil a wide range of customer needs from updating and supporting existing systems to the delivery of new projects.
Perfect Image does this by: understanding its customers’ businesses and ambitions; clearly thinking through the best value approach for its customers; and working with its customers in a transparent, open manner to deliver the results.