From travelling across Asia in a private jet, to helping North East businesses capture incredible aerial shots from the sky, it’s all in a day’s work for Lucille Patrick, Naljets’ newest recruit who is spreading her wings with a new position as the company celebrates a successful year of growth.
Naljets, which has an operations team based in Annitsford, North Tyneside, provides aircraft management services to businesses and private jet owners, as well as a charter sales service for customers looking to travel on aircraft from small regional airplanes to large business jets, which are available to charter in the UK, Europe and further afield such as Asia and the US.
Patrick said: “It’s surprising how many people are unaware that they can travel by private jet so easily and relatively cost effectively. Naljets are able to charter flights from small domestic trips to long-haul flights, on beautifully maintained aircraft. For businesspeople in particular it’s a great option, as you only need to arrive at the airport 15 minutes before the flight!
“Part of my role at Naljets will be to promote this service, as well as occasionally work as crew on the aircraft we manage for our clients.”
She will also be heavily involved in AirFotos, which has been providing aerial photography services since 1980. Acquired by Naljets last year, the company has seen significant growth following investment in new equipment for the aircraft, including vertical and Go Pro action cameras.
Her work for AirFotos will include liaising with new and current clients, and raising the profile of the new services on offer.
The unique position was created following an unexpected opportunity to travel to Asia.
Patrick explaned: “I’d known Naljets’ managing director Craig McLeod for a number of years, and when he approached me about joining the team on their trip to Asia I jumped at the opportunity. First I travelled to Geneva to meet the aircraft and carry out training, after which I was lucky enough to travel all over Asia and the Middle East including Dubai, Bangkok and Kuala Lumpur.
“We did 11 flights, covering over 20,000 miles in just three weeks. I was responsible for everything on board the flight, from cooking and serving three-course meals, to cleaning and ensuring our passengers were comfortable and happy at all times.”
Following the successful trip, Patrick mentioned to McLeod that should any further opportunities arise in future, she would be more than interested in joining the company.
She said: “I think exemplary customer service in any industry is paramount, and for a short space of time being a part of a team that delivers top-class service, I knew I wanted to be part of that permanently.”
McLeod said: “After seeing Lucille’s ability during such a short period of time, we would have been foolish not to offer her a permanent position. She brings a huge amount of energy and experience to the team, which we know will benefit us greatly as we move forward.”
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