Nicola, who began her career in the childcare sector, joined the club as receptionist in September 2003, a month before it opened. She progressed from receptionist to membership adviser before being appointed sales and marketing manager and has now taken over the management of the club. A well-known and popular figure with both members and staff, Nicola has seen the club grow to more than 3,000 members.
Nicola is not the only long-serving member of the team. Administrator Linda Wood and fitness manager Graham Wood both joined in September 2003 and cluster sales manager Ray Minghella in 2008. Ray has progressed his career from cafe bar supervisor to membership adviser and now manages the sales team in both Chester-le-Street and Durham.
Nicola said: “It has been very exciting, and challenging, to be a part of a brand new health club and to see it grow to be so successful.
“To have the opportunity to progress my career from receptionist to general manager is very rewarding and testament to Bannatyne Fitness as an employer. I have received tremendous support and encouragement from the team and members at Chester-le-Street and I now plan to build on the club’s success.”